Privacy Policy
Last updated: Nov 25, 2024

By using the services of NEWGRY MONEYTREE and accepting its Terms of Use and Privacy Policy, you consent to the collection, processing, storage, and sharing of your personal data as described in this Privacy Policy and in compliance with applicable laws. These laws include, but are not limited to, the Consumer Protection Regulations and Standards mandated by the FCCPC (Federal Competition and Consumer Protection Commission) in Nigeria and the Central Bank of Ghana. Should you wish to withdraw your consent, you may do so at any time by contacting us at ngr_service@newgry.xyz.

1. General Overview

About Us
At NEWGRY MONEYTREE ("we," "us," or "our"), protecting your privacy and personal data is of utmost importance to us. We are committed to providing secure, reliable, and user-friendly financial services while safeguarding your personal information.

Company Information
NEWGRY MONEYTREE operates under NEWGRY LIMITED, a registered entity in Nigeria and Ghana.

• Licensing Authority (Nigeria): Fully licensed by the FCCPC to provide internet-based loan services.
• Ghana Registration: Registered under Ghana RGD, registration number GZ518.

We adhere to all applicable regulatory requirements and prioritize transparency in our data practices. Please take a moment to review this Privacy Policy to understand how your personal data is handled.

Contact Information
For any queries related to this policy or our privacy practices, you may contact us at:

• Email: ngr_service@newgry.xyz
• App Support: Available directly via our mobile app.

Policy Updates
We regularly review and update our privacy practices to keep your personal data safe. Any changes to this policy will be communicated through the following channels:

• Website: The updated policy will be posted online.
• App: Changes will be highlighted within our apps.
• Email: Updates will also be communicated via email when applicable.

2. Information We Collect

To provide our services, we collect, process, and analyze certain personal data. Below is an overview of the information we may collect.

1. Personal Data Provided During Account Creation

• Optional Information: You can provide additional details, such as a nickname, to personalize your profile.
• Required Information: To create an account, we require your display name and mobile number.

2. Identity Verification Data

• Verification Information: To ensure the accuracy of your identity, we require details such as your name, date of birth, and may ask for a real-time video verification.

3. Transaction Data
When using our services (e.g., borrowing funds), we may collect data such as your BVN (Bank Verification Number), bank account information, employment details, loan purpose, and references.

4. Credit History
We may also evaluate your creditworthiness based on data like your employment status, income, repayment history, and previous credit interactions.

5. Device Information
To ensure compatibility with your device and optimize the app, we may collect details like device type, operating system, and IP address.

6. Location Data
We may collect approximate location information to offer location-based services, such as finding nearby outlets or assessing credit scoring based on geographic data.

7. Camera Access
To authenticate your identity, we may require access to your camera to capture documents like ID cards or proof of income.

8. SMS Messages
With your consent, we may access your SMS messages for fraud prevention, identity verification, and financial behavior analysis.

9. Installed Applications
We may access the list of installed applications on your device to assess financial behavior and credit risk.

10. Google Advertising ID
We use this to deliver personalized ads and to better understand user preferences for service improvements.

3. How We Use Your Personal Data

3.1 Providing Services and Access to the Website
We use your data to:

• Verify your identity and set up your account.
• Operate and manage our services, including making credit decisions.
• Enhance app functionality and deliver services.

Legal Grounds:

• Legitimate Interests: To operate our services and improve user experience.
• Contractual Necessity: To fulfill our contractual obligations and ensure the smooth functioning of our services.

3.2 Fulfilling Our Obligations
We process your data to fulfill our contract with you, including managing your loan services.

Legal Grounds:

• Contractual Necessity: To perform our contractual obligations.

3.3 Security and Fraud Prevention
We use your personal data to:

• Identify and mitigate risks such as fraud.
• Protect accounts and ensure security across our services.

Legal Grounds:

• Legitimate Interests: Protecting our services and users.
• Legal Compliance: Preventing fraud and financial crimes.

3.4 Communication
We use your data to:

• Notify you about account activity, including security alerts.
• Respond to inquiries and assist with issues related to our services.

Legal Grounds:

• Legitimate Interests: Communicating with users and maintaining security.
• Contractual Necessity: Providing services and responding to inquiries.

3.5 Enhancing Services and Apps
We analyze your data to improve our app's functionality, enhance user experience, and customize features based on behavior.

Legal Grounds:

• Legitimate Interests: Operating, upgrading, and marketing our services.

4. Sharing Your Personal Data

We may share your personal data in the following situations:

• With Your Consent: Data is shared when you explicitly authorize us.
• With Other Users: For certain services, your data may be shared with other users.
• With Service Providers: We may share data with third-party vendors who help us deliver services (e.g., verification, payment processing).
• For Legal Purposes: We may disclose data to law enforcement or regulatory authorities if required by law.
• In Corporate Transactions: In the event of a merger or acquisition, your data may be transferred to the new entity.

Cross-Border Transfers
We may transfer your data to other countries, ensuring compliance with applicable data protection laws.

5. Security of Your Personal Data

We employ robust security measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no internet transmission is 100% secure. We strive to protect your data, but we cannot guarantee its security during transmission.

6. Data Retention

We retain your personal data only as long as necessary for providing services and complying with legal obligations.

• Financial Data: Retained for six months after your last transaction unless required by law to keep it longer.
• Account Data: Retained up to one year after account cancellation.

7. Your Rights

You have several rights regarding your personal data, including the right to access, correct, erase, restrict processing, and transfer your data. You may also withdraw consent or lodge a complaint with a data protection authority.

8. Third-Party Links

Our app and website may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

This revised version simplifies and clarifies key points while ensuring a comprehensive approach to data protection and user rights.